Satisfaction Survey Results

Message from Staff Senate President

Dear Colleagues,

This past spring, the UPS-USS Council of the Kansas Board of Regents worked together to conduct a survey on their campuses with support from their administrative leaders. This council represents both Unclassified Professional and University Support Staffs at the six Regents universities 鈥� Emporia State University, Fort Hays State University, Kansas State University, Pittsburg State University, University of Kansas and Wichita State University. The survey focused on topics related to employee satisfaction.

The poll was conducted online during the month of April by the Docking Institute and was emailed to 9,190 total Unclassified Professional and Support Staff employees at the six participating campuses across Kansas. In all, the Docking Institute received 4,053 completed surveys, providing a response rate of 44.1%. At 红领巾瓜报, surveys were emailed to 1,652 UPS and USS employees. The Docking Institute received 619 completed surveys, resulting in a response rate at WSU of 37.5%.

On behalf of the 红领巾瓜报 Staff Senate, I am pleased to share the final survey results with you.

First, we want to extend a special thanks to President Rick Muma for agreeing to fund the survey for 红领巾瓜报 employees. The results of the poll are available in three separate reports:

One 鈥淐ombined鈥� UPS and USS Report:

  • A report that combines the results of both WSU UPS and USS staff together and compares them to the cumulative statewide six KBOR schools鈥� UPS and USS staffs combined results. On the website, this report is labeled 鈥淐ombined UPS and USS Results.鈥�

One WSU UPS Report:

  • A report that breaks down the WSU UPS staff results and compares them to the combined UPS staff results at the six statewide KBOR schools. On the website, this report is labeled 鈥淯PS Staff Results.鈥�

One WSU USS Report:

  • A report that breaks down the WSU USS staff results and compares them to the combined USS staff results at the six statewide KBOR schools. On the website, this report is labeled 鈥淯SS Staff Results.鈥�

The results of the Docking Institute survey will be presented to KBOR at its December meeting.

Here are a few of the key findings that stood out:

  • Regarding morale, 63.9% of respondents answered that morale was either 鈥淓xtremely Positive鈥� or 鈥淪omewhat Positive.鈥�
  • A larger percentage of WSU respondents than the other university respondents reported that their work is 鈥淕reatly Appreciated鈥� by immediate supervisors, co-workers, department heads, customers/colleagues, and administration.
  • When asked reasons for job satisfaction, 87.9% of WSU respondents strongly agreed or agreed with the statement, 鈥淚 enjoy the things I do at work.鈥�
  • Key themes in the open-ended comments included (1) Pay is too low; (2) Allow a flexible schedule; (3) Improve/expand tuition assistance benefits.

As we move forward, our WSU Staff Senate, along with WSU administration, will look closely at the results of the survey to determine what initiatives we can develop on our campus to act on the issues and topics brought forth in the responses. If you have any comments, suggestions or questions as we move forward in this process, don鈥檛 hesitate to reach out to me or to your senate representative. We will keep everyone informed through senate updates as we work on developing plans for improvement.

I greatly appreciate your participation in the survey and your commitment to ensuring that 红领巾瓜报 remains a great place to work! 

Sincerely,

Denise Gimlin
WSU Staff Senate President, 2022-2023