"For seven years, PMO have said if TDX doesn't make your life easier, let us know and we will fix it. Our promise to our TDX users. Just let us ." -Anita Barrett x7575
Project List ITS Projects Using WSU's Ticketing System Project Management Summits Portfolio Policy and Update
WSU Student Resources for ITS ITS Resources DMC/Data Request Form Why You Should Get the PMP 2024
All New IT Project purchases must be submitted on the correct form to the State of
Kansas.
WSU's Ticketing System is a project and portfolio management (PPM) software solution specifically tailored to accommodate the needs of Higher Education, with a simple yet powerful web-based application. This allows Project Owners to submit and keep track of project requests. The PM ticketing tool builds on a typical project request framework, but delivers significant enhancements to the project request, approval, tracking, and reporting processes. All components of managing a process to the last survey of the stakeholders can be automated.
Metrics are a crucial part of PPM. Measuring project progression and output targets enables PMOs to easily identify accomplishments and areas of improvement.
Internal and external project concept training is available. Start with understanding the high level picture and benefits of project management by viewing the overviews. Then attend CMD training, "in person" PM training on campus which is very good and economical.
The history of Project Management at WSU is fragmented with some department using PM and others none, frequently with different processes and tools. The good news is PM at WSU also has a history of continuous improvement. ITS started PM in 2015 when the first list of everything being requested of ITS was captured with limited data.
Information Technology Services (ITS) is WSU's central IT department. ITS supports the servers and enterprise applications for WSU administration, finance, and student services; operates the university's telecommunications services; and provides technology training and support for most of the departments of the university.
